Beauty lies in the eyes of the beholder. So does value.
When I started working in Change Management, I often asked myself if what I’m doing actually has an impact.
Don’t get me wrong, I knew the statistics and evidence *rationally*.
That projects without proper Change Management tend to
– create confusion and disruption in the business
– fail to truly deliver the promised ROI
… but …
knowing something intellectually and understanding it viscerally are two different things.
The main difference to me for understanding the value of my work (and the personal strengths I bring) came through asking my colleagues for feedback.
I did that end of 2021 – about four years after I started leading the change management efforts in a number of programmes.
Now I know. Makes it much easier to lead the same work for new programmes with conviction.
This distinction shows that the value of our work isn’t a theoretical exercise. It’s the judgement of those we serve with our work.
The slides below break down the 4 variables that contribute to the value of our work.